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Hotchilli Communications - is a provider of Internet
and Telecom services based in the UK and is one of the UK's
fastest growing and profitable companies. Offering both packaged
solutions and traditional standalone services using both Internet
and Telecom technologies, with clients ranging from SME to
Corporate, resellers/affiliates to end users. The main core
infrastructure is in Telehouse London and services offered
include Server and Website hosting, broadband, leased lines,
VOIP, traditional telecoms, IVR, SMS.
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Any questions?
Speak to one of our representatives on
08702 555 555 or email
sales@hotchilli.com.
OR let
us call
you back for FREE! |
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Check here for the current operational status of
all Hotchilli hosting servers. In the event of an
unexpected interruption in service, updates on the
status of affected servers will be posted here.
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Aug 17 2008 5:30
Dear valued customers
We are having issues with NET5.HOTCHILLI.NET(217.72.190.192)
Server, server is down and our engineering are working on it.
We apologies for the inconvenience caused to you.
We appreciate your patience
Regards Support
Aug 18 2008 10:00 AM
UPDATE - Issues with NET5.HOTCHILLI.NET(217.72.190.192)
There is an issue with the Hard drive on the server NET5.HOTCHILLI.NET. Our Engineers are working on this issue.
Please contact us if you have any questions regarding this on support number:0871 240 9999 or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
Aug 18 2008 03:30 PM
UPDATE - Issues with NET5.HOTCHILLI.NET(217.72.190.192)
We are rebuilding the server. We apologies for the inconvenience caused to you.
We appreciate your patience. We will update this page once the server is running fine.
Kind Regards,
Support
Aug 20 2008 01:00 AM
UPDATE - NET5.HOTCHILLI.NET(217.72.190.192) Server has been restored
Dear valued customers
Issues with NET5.HOTCHILLI.NET(217.72.190.192) Server has been resolved and all the website have been restored
Please contact us if you have any issues with you website this on support number:0871 240 9999 or send an email to support@hotchilli.com
Regards Support
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02:15 PM 04 August 2008
Dear Valued Hotchilli Customer,
We have Scheduled the migration of website from all the Windows 2000 Servers to Windows 2003 Server. This migration is scheduled at the following time :
Starting Window: 06:00 PM 05 August 2008
End Window: 06:00 AM 06 August 2008
Please do not upload any files during this time as the files uploaded might not be replicated on the new server after the migration. The website will not work for some time.
This includes the websites that are on the following servers :
NT3.HOTCHILLI.NET (217.72.163.162)
NT5.HOTCHILLI.NET (217.72.163.210)
NT6.HOTCHILLI.NET (217.72.163.250)
NT7.HOTCHILLI.NET (217.72.180.2)
NT8.HOTCHILLI.NET (217.72.180.18)
NT9.HOTCHILLI.NET (217.72.180.130)
Please contact us if you have any questions about this migration on support number:0871 240 9999 or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
UPDATE : WINDOWS 2000 SERVER MIGRATION POSTPONED
06 August 08 6:30:PM
Dear Valued Customer,
Migration of the Windows 2000 Servers has been postponed to Thursday 7th August, 2008. The present schedule is as follows:
Starting Window: 07 August 2008 at 06:00 PM
End Window: 08 August 2008 at 06:00 AM
Please contact us if you have any questions about this migration on support number:0871 240 9999 or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
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7 August 08 21:36 PM
UPDATE : NET5.HOTCHILLI.NET (IP : 217.72.188.114) MIGRATION START at 7 August 08 21:36 PM
Dear Valued Hotchilli Customer,
We have scheduled NET 5 Server (IP : 217.72.188.114)
to be shutdown from 8.00pm and NET3 will be shutdown and all NT Servers(2000) boxes will be shutdown
NET 5 server will be shutdown and downtime will be for an hour to take place on :8:00 PM to 9:00 PM.:
Starting Window: 7 August 2008 at 08:00 PM
End Window: 07 August 2008 at 08:00 AM
Please contact us if you have any questions about this migration
on support number:0871 240 9999 or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
**********************************************************
31 July 08 9:00:AM
Dear Valued Hotchilli Customer,
With the need to update and upgrade both hardware and software to keep up with ever changing technology, hosting of windows websites are being migrated to a new server. This means that we will have to move your hosting ?domains? to a newer faster server that has more up to date hardware and software. This will give you the benefits of newer technologies and more processing power and RAM.
We have scheduled NET2 Server(217.72.188.171) migration to take place on:31 July 08 9:00:AM
Kind Regards
Support
***************NOTE***************
The ODBC mysql driver verison on this server is : 3.51.12.00 (stable one).
*************NOTE END*************
UPDATE : NET2.HOTCHILLI.NET (217.72.188.171) MIGRATION START
31 July 2008 9:00:AM
Each domain will be moved individually and we will not be able to give an exact time due to not knowing when your domain will come up.
You may notice some website downtime while your site is being moved to the new hosting server due to DNS caching when your IP address changes however none of your email should be lost. We do apologize for this however maintenance of this nature is required every few years in order to ensure continued quality of service and modern hardware.
Please contact us on support number: 0871 240 9999or send an email to support@hotchilli.com if you have any questions about this migration
Kind Regards,
Support.
***************************************************************************************
UPDATE NET2.HOTCHILLI.NET (217.72.188.171) MIGRATION COMPLETED
31 July 08 06:30 PM
Dear Valued Hotchilli Customer,
The websites from the NET2 servers have been migrated over to the new Server. The roll over will happen at Midnight of 31st July 08. The websites will start working from the early hours of 1st August 2008.
Update 01/08/2008
Roll over took place at 00:05
In case of any issues please contact support immediately on 0871 240 9999 or send and email to support@hotchilli.com
Please contact us on support number: 0871 240 9999or send an email to support@hotchilli.com if you have any questions about this migration
Kind Regards
support@hotchilli.com
***************************************************************************************
UPDATE NET3.HOTCHILLI.NET (217.72.190.132) MIGRATION RE-SCHEDULE
1 August 08 06:30 PM
Migration of NET3 server has been postponed to Monday 4th August, 2008:
Please contact us if you have any questions about this migration
on support number:0871 240 9999or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
***************************************************************************************
UPDATE : NET3.HOTCHILLI.NET (IP : 217.72.190.132) MIGRATION Completed
13 Aug 08 06:30 PM
Dear Valued Customer,
The websites from the NET3 servers have been migrated over to the new Server.The roll over completed at Midnight of 12st August 08.. The websites will start working from the early hours of 13th August 2008.
Please contact us if you have any questions about this migration
on support number:0871 240 9999 or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
UPDATE : CF1.HOTCHILLI.NET (IP : 217.72.191.132) MIGRATION START
15 August 08 8:00 PM
Dear Valued Hotchilli Customer,
We have re-scheduled for the migration of the server : CF1.HOTCHILLI.NET (IP : 217.72.191.132) to take place on:
Starting Window: 16 August 2008 at 06:00 PM
End Window: 17 August 2008 at 06:00 AM
Each domain will be moved individually and we will not be able to give an exact time due to not knowing when your domain will come up.
We have scheduled for the move of the below servers to take place on:
Starting Window: 16 August 2008 at 02:00 AM
End Window: 16 August 2008 at 04:00 AM
Servers:
NET4.HOTCHILLI.NET (IP : 217.72.189.196)
SQL1.HOTCHILLI.NET (IP:217.72.180.11)
SQL2.HOTCHILLI.NET (IP : 217.72.180.10)
Linux Secure Servers (Cobalt Raq) (IP : 217.72.163.98)
Please contact us if you have any questions about this migration
on support number:0871 240 9999 or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
***************************************************************************************
UPDATE : CF1.HOTCHILLI.NET (IP : 217.72.191.132) MIGRATION FTP Stoped
Dear Valued Hotchilli Customer,
We have stopped the FTP Service to the Server : CF1.HOTCHILLI.NET (IP : 217.72.191.132) as we are migrating the websites. Each domain will be moved individually and we will not be able to give an exact time due to not knowing when your domain will come up.
Starting Window: 18 August 2008 at 6:30 PM
End Window: 19 August 2008 at 06:00 AM
Please contact us if you have any questions about this migration
on support number:0871 240 9999 or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
***************************************************************************************
UPDATE : CF1.HOTCHILLI.NET (IP : 217.72.191.132) MIGRATION Completed
Dear Valued Hotchilli Customer,
The Migration of websites from CF1.HOTCHILLI.NET (IP address : 217.72.191.132) has been completed.
Please contact us if you have any questions about this migration
on support number:0871 240 9999 or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
***************************************************************************************
UPDATE : SQL2.HOTCHILLI.NET (217.72.180.10) MIGRATION START
19 August 2008 5:00:PM
Hotchilli Customer,
We have planned to conduct the Migration of SQL servers (217.72.180.10 and 217.72.180.11) today evening. Each Database will be moved individually. We can not give you an exact timefram when your database will be running.
Starting Window: 19 August 2008 at 6:30 PM
End Window: 20 August 2008 at 06:00 AM
During this time, the database will not be accessible and the websites using this database will be effected. We apologise for the inconvenience caused to you due to this.
Please contact us if you have any questions about this migration
on support number:0871 240 9999 or send an email to support@hotchilli.com
Hotchilli Support Team
support@hotchilli.com
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